SULU Software

Tenant Shop is powered by SULU software, an industry leading utility management platform designed to assist letting agents with many of the laborious tasks associated with the moving process. The software acts as an online portal that seamlessly registers new tenants with local council and utility suppliers.

Now in its fifth iteration since Tenant Shop was founded in 2008, the software has evolved into a cutting edge solution which sits at the heart of our business.

 

The Enhanced Features of SULU

 

Tenant Registration Service

utility-reg

Our bespoke online platform allows letting agents to seamlessly register new tenants with the local council and utility suppliers. Our system also lets local council and utility suppliers know that the tenants are moving out, setting up the void account in the landlord’s name or the letting agent if you so choose. This service minimises the risk of stray and often large bills which can cause the landlord, tenant and letting unnecessary stress.

Commission Overview

commission-overview

SULU offers a useful commission display showing you your earnings from tenants using the Tenant Shop comparison service.

You can see real-time sales as they happen, showing you the package and supplier they have chosen, your commission amount pending and more importantly, the commission that is ready for payment.

Account Management

account-management

You have the option to raise a query about any of your properties on SULU. This is if any problems arise in relation to stray bills from the local council or utility suppliers.

Although you may have submitted the correct information and at the right time, sometimes we are let down by the suppliers themselves entering incorrect details. We know these things can happen from time to time but we are always on hand to help. Simply raise the query, scan and email any relevant paperwork to your dedicated account manager and Tenant Shop who will happily help you resolve the issue.

Your account manager is also on hand if you or any of your staff require additional or new starter training.

Integration

integration

SULU is fully integrated with many of the top property software providers making the transaction of important data secure and seamless. SULU also has its own support team on standby if further development or assistance is required.

Tenant Communications and History

comms-history

As your tenants will be interacting with the Inchora Call Centre we have the communications visible for you all to see. This shows you the conversations between the two parties, what the status of the sale is, when the notifications were sent and who they were sent to.

Benefits

Save Time

Spend less time on admin and more time on lettings.

Simplicity

Intuitive software takes the headache out of tenant management.

Productivity

Focus on letting properties and not on utility management.

Earn Money

Commission can be earned on energy switches and media set-ups.

Interested in SULU?    Contact us NOW

Some companies already using SULU...

Andrews Balgores Beales Belvoir Hunters jll Martin and co Newton Fallowell northwood spicerhaart

Since using Tenant Shop for around a year I can see the rewards and that it’s working. It makes my life easier. It’s a one-stop-shop so to speak, you click on information and it’s done, I no longer need to speak to utility companies. Both Landlords and tenants seem to like the product, the tenants say it’s great. I’m really glad to have chosen to use Tenant Shop.
Newton Fallowell
I have been working with Tenant Shop for over a year and a half. They are professional, helpful and always on hand if I or our clients have any questions. Tenant Shop’s website is easy and straightforward to use and I have seen a dramatic fall in utility’s contacting us as they are always on hand to ensure all meter readings and correct dates are sent onto the relevant companies on time.
Hunters Leeds Lettings, Ruth Friend - Property Manager

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